Terms & Conditions

    • Retreat packages do not include the following:

    • International or domestic airfare

    • Optional extras and activities (Any meals, activities or tours not listed in the retreat package inclusions)

    • Entry visa to Retreat destination

    • Passport (must be valid for 6 months after departure date)

    • Mandatory insurance (as stated in section 3 below)

    • Airport transfers outside of the group shuttle / flight window

    • Personal expenses

    • Gratuity (at your own discretion)

    • Negative Covid Test Result for Entry/Exit of your home country or destination (if required)

  • You can cancel your attendance of SOS Retreat at anytime, in written form via email to

    Cancellation & refund policies are as below:

    • Initial deposits are strictly non-refundable.

    • If cancelled between 120 to 90 days before the Retreat start date, 30% of any amounts paid after the initial deposit will be forfeited. Any remaining balance paid may be used as credit for future bookings within one year of the cancellation date.

    • If cancelled 90 days or less prior to the Retreat start date, 100% of all amounts paid is forfeited.

    • If you choose to join the Retreat after the start date or leave the Retreat prior to the end date, there are no refunds.

    • If you are being removed from the Retreat due to inappropriate, disturbing or harmful behavior, there will not be any amount refunded by SOS Retreats

  • Deposit is always required to secure your spot and is non-refundable at any time.

    Retreats are be priced in AUD or USD as listed on the Retreat booking page.

    Final payment of your balance is due 60 days before the Retreat start date unless otherwise noted. Failure to make payment by the applicable due date may forfeit your booking on the retreat and be treated as a cancellation. If a booking is made less than 60 days before the Retreat start date, the full amount must be paid at the time of booking.

    If, for any Retreat booked, payment terms differ from those outlined in this section, the applicable terms will be communicated on the Retreat page. SOS Retreats is not responsible for any charges levied by third parties or financial institutions and payable by you as a result of credit card or other payment transactions and will not refund or return any fees charged by third parties or financial institutions in connection with payments made by you to SOS Retreats.

  • SOS Retreats may cancel or postpone a Retreat for any reason up to 60 days before the Retreat start date. If the Retreat is cancelled, SOS Retreats will refund 100% of the Retreat package price including the deposit. In case of any cancellation for any reason, we are not responsible for any incidental expenses that you may have incurred as a result of your Booking, including but not limited to, visas, vaccinations, unfavorable exchange rate fluctuations, travel insurance excess or non-refundable flights.

    SOS Retreats shall not be liable or responsible to you for any failure or delay in fulfilling its services, when and to the extent such failure or delay is caused by or results from acts beyond SOS Retreats reasonable control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”): (a) acts of God; (b) flood, fire, earthquake, pandemics, epidemics, drought, bushfire, storm or other natural disaster, explosion, or public health and safety emergency characterized by an applicable government authority; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or actions; (e) embargoes or blockades in effect on or after the date of this Agreement; (f) national or regional emergency; (g) strikes, labor stoppages or slowdowns, or other industrial disturbances; (h) shortage of adequate power or transportation facilities; (i) other events beyond the reasonable control of the Company.

    In circumstances where the cancellation is due to external events, SOS Retreats will reschedule the Retreat to a future date and provide you written notice of the same. If the retreat is postponed, your deposit and any payments will be transferred to the new dates. If you are unable to attend the new dates and wish to cancel, you will be entitled to a refund less the deposit amount. The deposit amount may be used as credit for any future retreat.

    SOS Retreats shall not be liable for any loss or damage suffered by you, including but not limited to the loss of the Deposit and/or Full Payment, as a result of a Force Majeure Event and/or the cancellation of a Retreat or Activity due to a Force Majeure Event. SOS Retreats is not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment.

  • You acknowledge and agree that SOS Retreats and their respective employees, teachers, volunteers, affiliates, officers, directors, successors, sponsors, booking agents, partners, representatives, and assigns (collectively, “SOS Parties”) shall not be held liable for any direct, indirect, consequential or incidental damage, liability, injury, loss, cost or expense you may incur (including any claim relating to personal injury, illness, death, property damage or loss, delay or other inconvenience) arising out of or by reason of (i) the acts or omissions of any Third Party Operator or (ii) the negligence of any of the SOS Retreats Parties or (iii) any acts or omissions of any other parties or (iv) force majeure events.​

    You, and on your behalf your executors, administrators, heirs, administrators, heirs, successors, and assigns release SOS Retreats Parties from any and all claims, liabilities, losses, expenses, damages, demands, actions, causes of action, lawsuits or sums of money of any kind arising out of, by reason of, resulting from and/or related to any Retreat you may book and/or participate in; and you understand and acknowledge that you are fully responsible for and expressly assume any and all risks, whether known or unknown, in connection therewith.

  • You agree that, while participating in any Retreat, images, photos or videos may be taken by other participants, SOS Retreats or its representatives that may contain or feature you. You consent to any such pictures being taken and grant a perpetual, royalty-free, worldwide, irrevocable license to SOS Retreats, its contractors, sub-contractors and assigns, to reproduce for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.

    If you do not wish to be on any photo,video or marketing content, please advise us in advance.

  • Any personal information that is collected by SOS Retreats about you may be used for any purpose associated with the operation of a Retreat or to send you marketing material in relation to our Retreats and special offers. The information may be disclosed to our agents, service providers or other suppliers to enable us to operate the Retreat.

  • A negative COVID-19 test result taken 48 or 72 hours prior to departure time (in accordance with the retreat destination country) and travel insurance is required to attend any Retreat. You must purchase travel insurance with a minimum medical, evacuation and repatriation coverage of $200,000 USD, covid coverage, covering all applicable dates of travel. This insurance must cover personal injury and emergency medical expenses, including coverage in the case you contract covid. Proof of insurance is required within 1 week of Retreat purchase.

    You are strongly recommended to extend your coverage to include CANCEL FOR ANY REASON that covers cancellation, curtailment, and all other expenses that may arise as a result of loss, damage, injury, delay or inconvenience while travelling. It is your responsibility to ensure that you have sufficient coverage and comply with the terms of the applicable insurance plans. You are responsible for advising your insurer of the type of travel, destination(s) and activities included in your booking so that the insurer may provide appropriate coverage.

    In the event you are ill and cannot attend your retreat or for any other reason that you can’t attend, you will need to submit a claim to your trip insurance company for reimbursement (reimbursement subject to the approval/terms of your specific policy). There are no refunds from SOS Retreats on your final retreat payment. SOS Retreats is not a trip insurance provider and is not responsible for the specific terms of your policy. Insurance reimbursement for a Retreat is not within SOS Retreats’ control, and this information does not constitute insurance advice. Please consult an insurance professional and understand your policy coverage limits so there are no surprises for you.